Insights
Thoughts, insights, and explorations of technology, innovation, and the ever-evolving IT landscape.
Building Smarter AI Agents with Microsoft Copilot Studio
Microsoft Copilot Studio is changing how businesses design, deploy, and scale AI-driven agents. Here’s why it matters, the lessons leaders can take from whisky craft and basketball teamwork, and how you can start today.
Copilot to Agents: How AI is Evolving Work Inside Businesses
AI at work is no longer a futuristic concept — it’s happening now. With Microsoft’s recent announcements about expanded model choice in Copilot and the introduction of agents in Microsoft 365, the conversation is shifting from "what AI can do" to "how businesses can harness it effectively."
What is Model Context Protocol (MCP)? A Simple Guide
Model Context Protocol (MCP) is a new technology standard that makes it easier and cheaper for businesses to connect their AI systems with their existing data and tools. If you're wondering what MCP means for your organisation, this guide explains everything in plain English.
What AI Agents Actually Are — and How They’re Transforming Business Now
A Strategic Guide to Agentic AI, Real-World Use Cases, and 30-Day Implementation Frameworks
The Workday Wake-Up Call: Why Ethical AI Isn't Optional Anymore
The landmark discrimination lawsuit against Workday reveals hard truths about algorithmic bias and offers a blueprint for building truly ethical AI systems.