Your staff are emailing HR for answers that are already in your document systems.
We build a custom AI Agent Studio agent that reads your document management systems and answers policy, HR, and procedure questions instantly — inside your collaboration tools. No new tools. No training. Live in 2–3 weeks.
Your knowledge exists. Your staff just can't find it quickly.
Most businesses have hundreds of policy documents, procedures, and guides sitting in their document systems — accurate, up to date, and completely underused. Staff raise tickets, email HR, or Slack a colleague instead of finding the answer themselves.
HR answers the same questions every day
Leave policy, expense claims, probation periods — the same 20 questions, asked hundreds of times a year by different staff members.
New starters are overwhelmed at onboarding
There's no easy way to navigate 300 pages of policy documentation. New employees either bother colleagues or guess.
Your productivity suite is being underused
Most organisations use less than a third of the AI capability included in their productivity suite. The tools to fix this are already paid for.
An AI agent that knows everything in your document systems — and can answer any question about it.
Built on AI Agent Studio, grounded in your document libraries, deployed directly into your collaboration tools. Staff ask questions in plain English. The agent answers — with the source document cited.
Connected to your document management systems and document libraries. Answers drawn from your actual documents, not hallucinated.
Available to staff inside your collaboration tools — where they already work. No new app, no training required.
Every answer links back to the specific document and section it came from. Staff can verify and read further.
The agent respects your existing document system permissions. Staff only see content they're authorised to access.
Handles follow-up questions in context — 'What about for part-time staff?' — without losing the thread.
See what questions are being asked most frequently. Use it to identify gaps in your documentation.
What you get when the agent goes live
- Staff get instant answers to policy and procedure questions — without raising a ticket or emailing HR
- HR and ops teams spend less time answering repetitive questions
- New starters self-serve onboarding information from day one
- Consistent, accurate answers drawn directly from your authoritative documents
- Full audit trail of questions asked and sources cited
Agent built, connected to your document systems, initial knowledge testing
Refinements, edge case testing, UAT with your team
Deployed to your collaboration tools, staff rollout, documentation handed over
Everything you need to know about building an AI Document Agent
What is an AI Document Agent?
An AI Document Agent is a conversational AI assistant built on AI Agent Studio that reads and understands your document libraries. Staff can ask it questions in plain English — 'What's our annual leave policy?' or 'How do I submit an expenses claim?' — and it responds with accurate answers pulled directly from your documents, with links to the source. It runs inside your collaboration tools, so there's nothing new for staff to learn.
What types of content can the agent answer questions from?
The agent can be connected to any document management system or document library — HR policy manuals, IT procedures, health and safety documentation, onboarding guides, compliance frameworks, product knowledge bases, and more. It supports Word documents, PDFs, and document management pages. You decide which libraries it has access to.
How is this different from just searching your document systems?
A document management search returns a list of documents. The AI agent reads those documents and gives you a direct, conversational answer — with the exact passage highlighted and a link to the source file. Staff don't need to open five PDFs to find a policy; they get the answer in seconds. It also handles follow-up questions in context.
What licences are required?
You need productivity suite licences that include AI Agent Studio. This is typically included in premium business plans, or available as an add-on. If you're unsure what your organisation has, we'll confirm this during the scoping call before any work begins.
How long does it take to build and deploy?
Typically 2–3 weeks from kickoff to live deployment in your collaboration tools. Week one: we connect the agent to your document systems, configure knowledge sources, and build the conversational flows. Week two: testing, refinements, and user acceptance. Week three: deployment and staff rollout. The timeline depends on the number of knowledge sources and any custom workflows required.
Can it handle multiple document sites or departments?
Yes. We can configure the agent to draw from multiple document sites and apply permissions so different departments only see content relevant to them. For example, HR staff might access the full policy library while general staff access only public-facing procedures.
How much does an AI Document Agent cost?
A standard AI Document knowledge agent is typically £8,000–15,000 fixed price, depending on the number of knowledge sources, custom flows, and integration complexity. You receive a clear build plan and fixed price before any work starts — no hourly billing.
What happens when documents are updated?
The agent automatically re-indexes connected document libraries on a configurable schedule (typically daily or on document change). When a policy document is updated, the agent picks up the new version within hours — ensuring answers always reflect your current documentation.
Ready to build your AI Document Agent?
Tell us about your document management setup and what questions your team asks most. We'll send a clear build plan and fixed price within 24 hours.
Get a Fixed-Price Quote